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E-government Survey by United Nations

The E-government Survey is published by published biennially by the division of Public Administration and Development Management (DPADM) of the United Nation Department of Economic and Social Affairs (DESA). It was first released in 2003. The report measures 193 countries across 3 components (Online Service, Telecommunication Infrastructure and Human Capital) using 10 indicators. The report provide decision makers a tool to identify their areas of strength and challenges in e-government and to guide e-government policies and strategies

Top 5 Countries

  • 1. Denmark

  • 2. Australia

  • 3. South Korea

  • 4. United Kingdom

  • 5. Sweden

UAE in focus (2018)

The UAE is ranked 21st globally this year, improving by 8 positions from 2016’s report. The UAE is in the “Very high” level of E-government Development. The UAE is leading MENA region in 2 out of 3 components; Online Service Index (with a score of 0.9444) and Telecommunications Infrastructure Index (with a score of 0.8564).

UAE’s score (out of 1), across the 3 components

0.9444

Online Service Index

0.6877

Human Capital Index

0.8564

Telecommunication Infrastructure Index
GCC Rankings
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